What the diagnostic covers
The engagement focuses on how work flows today and where AI can improve it without adding unnecessary complexity.
This includes areas such as sales, delivery, reporting, and internal processes.
It examines where decisions slow down, where ownership is unclear, and where effort doesn't compound.
Case Studies
1. AI used across the team, but no improvement in output
A B2B team had already rolled out AI tools across multiple functions. Despite high usage, delivery did not improve and rework increased.
Following the review:
- ~22% reduction in time spent on key processes
- less duplication and back-and-forth
- clearer decision ownership
Equivalent to £80K–£120K annual capacity gain
2. AI made work slower due to data inconsistency
A services team introduced AI into delivery processes, but outputs required heavy checking and slowed execution.
Following the review:
- reduced manual data check and supervision time
- improved consistency across team
- faster turnaround
Equivalent to £60K–£90K in capacity unlocked
3. Significant spend on AI tools without measurable return
A company invested heavily in multiple AI tools but saw no clear operational improvement.
Following the review:
- reduced duplication and tool switching
- improved execution flow
- clearer link between AI and output
Equivalent to £70K–£110K in efficiency recovered